Shipping & Delivery
Most Lunicora products are made to order. After you place an order, our production partners prepare each item specifically for you so we can maintain consistent print and product quality.
We work with vetted production and delivery partners in several regions. Depending on the destination and product type, packages may travel with USPS, FedEx, DHL, UPS, local postal services, or another tracked carrier.
Shipping carriers: USPS, FedEx, DHL and UPS
Production begins after payment has been successfully confirmed.
1. Estimated arrival time
Your estimated arrival date combines production time and shipping time. The delivery estimate shown on each product page is calculated from the current date and is the best guide for that item.
2. Production time
Production time is the period between payment confirmation and carrier handoff. It can vary with order volume, product complexity, and personalization requirements.
| Product category | Estimated production time |
|---|---|
| Apparel and pajama sets | 2–3 calendar days |
| Hats and caps | 2–3 calendar days |
| Mugs and tumblers | 2–3 calendar days |
| Blankets and bedding | 3–5 calendar days |
| Doormats and slippers | 3–5 calendar days |
| Ornaments and other personalized items | 3–5 calendar days |
Complex personalization or a design adjustment requested after checkout may add extra production time.
3. Shipping time
Shipping time starts when the carrier accepts your package. These ranges are estimates and may change because of local service conditions, customs processing, weather, or seasonal demand.
| Destination | Typical carrier network | Estimated shipping time |
|---|---|---|
| United States | USPS, UPS, DHL eCommerce | 7–10 calendar days |
| Canada | Canada Post, UPS, DHL | 7–12 calendar days |
| United Kingdom and Europe | DHL and local postal partners | 7–12 calendar days |
| Australia and New Zealand | Australia Post, NZ Post, DHL | 7–12 calendar days |
| Other destinations | UPS, DHL International, local post | 10–20 calendar days |
- Carrier and delivery estimates can vary by product and destination.
- Canvas, poster, and metal-sign packages cannot be delivered to a PO box.
- A tracking link will be emailed as soon as your package is handed to the carrier.
- Orders containing different products may arrive in separate packages.
- International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.
4. Order tracking
After shipment, we will send tracking information to the email address used at checkout. Some orders are fulfilled in multiple parcels, so you may receive more than one tracking number.
Please allow 2–5 days after shipment for the carrier’s first scan to appear. If tracking has not updated after that period, or the estimated delivery date has passed, visit our Track Order page and contact our support team for help.
5. Incorrect or incomplete address
Please review your delivery address carefully before completing checkout. Missing apartment numbers, incorrect postal codes, and spelling errors can delay or prevent delivery.
- If we identify missing information before production is complete, we may contact you for clarification.
- We cannot guarantee recovery of a parcel delivered to an address entered incorrectly at checkout.
- An additional shipping fee may be required if a returned package must be sent again.
- Once a parcel is in transit, carrier-requested forwarding or redirection is outside our control.
We want every Lunicora order to arrive safely. If you need assistance, please contact us or email support@lunicora.shop.